Phyn Help Centre
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Use Phyn to watch videos, listen to music, read books, browse Live TV, cast playback, and understand media details.
Listen to music in Phyn
Use background music playback
Watch videos in Phyn
Change subtitles, audio tracks, and playback quality
Understand direct play and codec support
Download media, manage offline playback, storage, and secure local access.
Download movies and shows for offline playback
Fix a failed or stuck download
Watch downloaded media offline
Delete downloaded movies and shows
Manage storage used by downloads
Connect Phyn with Jellyseerr, Trakt, Readwise, and notification workflows.
Manage Phyn Premium, subscriptions, purchases, restore purchases, promo codes, and billing questions.
Redeem Phyn promo codes
Fix promo code redemption problems
Manage your Phyn Premium subscription
Cancel or manage billing through Apple or Google
Direct fixes for common Phyn connection, playback, download, notification, and account issues.
Send useful details to support
Fix server connection problems
Troubleshoot in-app notifications
Send playback codec details to support
Fix video playback problems