Find the right Phyn help article
The Phyn help center is organized around what you are trying to do. Use this page when you are not sure where to start.
Start with setup
If you are new to Phyn, start with:
- What is Phyn?
- Installation
- Connect Phyn to your Jellyfin server
- Sign in with QuickConnect
- First-run permissions and local network access
Browse by task
Use these areas:
Getting Startedfor setup, installation, login, server switching, permissions, and home screen basics.Watching, Listening & Readingfor video, music, eBooks, Live TV, casting, media details, subtitles, audio tracks, and playback quality.Downloads & Offlinefor downloads, offline playback, storage, secure downloads, and failed download recovery.Requests & Integrationsfor Jellyseerr, notifications, webhooks, and supported service connections.Account, Premium & Billingfor subscriptions, restore purchases, promo codes, billing, and cancellations.Troubleshootingfor direct fixes when something is not working.
Faster support: If you cannot find the right article, send support a short description of what you were trying to do and what happened. A screenshot and a reply email address are usually more useful than a long report.
Common troubleshooting starting points
- Fix server connection problems
- Send useful details to support
- Fix video playback problems
- Fix a failed or stuck download
- Send useful details to support